A loose manhole cover in China? Fixed overnight. Questions about your rights as a foreigner? Help is just a call away. Meet 12345, China's public service hotline for non-emergency issues. Available 24/7 in 10 languages, it connects people with the relevant authorities to seek answers, report problems and get help. From getting everyday problems resolved to helping people feel at home, this five-digit number is more than a hotline. It offers a glimpse into how Chinese cities listen and respond. What's it like for foreigners in China to use 12345? Hear their stories! #MyCityMySay #HotlineBeijing #Chinatravel 📺 Subscribe to our YouTube channel and stay updated with our latest analysis and interviews:👇 https://www.youtube.com/channel/UCgrNz-aDmcr2uuto8_DL2jg 👈 Download our APP on Apple Store (iOS): https://itunes.apple.com/us/app/cctvnews-app/id922456579?l=zh&ls=1&mt=8 Download our APP on Google Play (Android): https://play.google.com/store/apps/details?id=com.imib.cctv For more: https://www.cgtn.com/video Most watched videos: Impossible Challenge: 30 seconds to count banknotes BLINDFOLDED https://www.youtube.com/watch?v=ZmP_Ybj-jws Impossible Challenge: Gymnastics Boy Arat Hosseini from Iran! https://www.youtube.com/watch?v=8sxX--U4c8w Impossible Challenge: How to calm babies in 5 seconds? https://www.youtube.com/watch?v=kR3q9sXM7WA