Key facts
- StarHub has reduced its CEO's salary by 15%.
- The salary cut is a consequence of recent network outages.
- The company aims to improve accountability and customer trust.
Singaporean telecommunications company StarHub has implemented a 15% salary reduction for its chief executive officer following a series of network outages. The decision reflects a move to hold leadership accountable for service disruptions and to rebuild customer confidence.
The company stated that the salary cut is a direct response to the service interruptions that have affected its customers. This measure underscores the importance of reliable service delivery and the commitment to addressing customer concerns.