Key facts
- Japanese banks are leveraging AI and Indian IT teams to speed up digital services.
- MUFG is using AI for back-office operations.
- PayPay Bank is outsourcing more systems work to India.
Top Japanese banks are increasingly turning to India for artificial intelligence and other tech tools to deliver services faster as digital competition heats up. MUFG is tapping AI for back-office operations, while PayPay Bank is joining other major Japanese lenders in outsourcing more systems work to India. This strategic shift aims to enhance efficiency and competitiveness in the rapidly evolving digital financial landscape.
