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Empire State Building Observation Deck Suffers Visitor Decline, REIT Reports Loss

Created at 30 Jul · 8:06 PM1 source↑ Market-relevant
IN SHORT

Empire State Realty Trust (ESRT) reported a net loss of 15 cents per share in the second quarter, largely due to a significant drop in visitors to the Empire State Building's observation deck. The REIT wrote down $166 million in value tied to the attraction, which saw its net operating income halve year-over-year.

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Key Numbers

$166Mvalue write-down for observation deck
$24Mobservation deck NOI Q2 2025
$12.4Mobservation deck NOI Q2 2026
15 centsREIT net loss per share
18%Q1 visitor decline year-over-year
29%Q2 visitor decline year-over-year
89.4%office and retail space occupancy
$55Mrevised midpoint for observation deck NOI forecast
75-79 centsrevised FFO per share guidance
20%observation deck's share of REIT's overall NOI

Who's Involved

Empire State Realty Trust
REIT owner of the Empire State Building
Tony Malkin
CEO of ESRT
Steve Sakwa
Evercore analyst
Manus Ebbecke
Evercore analyst
SL Green
Operator of competing Summit One Vanderbilt attraction
Marc Holliday
Chairman and CEO of SL Green
Empire State Building Observation Deck Suffers Visitor Decline, REIT Reports Loss

↳ Why This Matters

The significant decline in visitors to the Empire State Building's observation deck highlights challenges in the tourism sector and the impact of changing travel patterns on major attractions. This downturn directly affects Empire State Realty Trust's financial performance, forcing a re-evaluation of its business model and financial forecasts, while also underscoring the ongoing competition and ma

Key facts

  • Empire State Realty Trust (ESRT) reported a net loss of 15 cents per share for the second quarter.
  • ESRT recorded a $166 million write-down in value for the Empire State Building's observation deck.
  • The observation deck's net operating income dropped by nearly half, from $24 million to $12.4 million year-over-year.
  • Visitor numbers to the observatory declined by 18% in the first quarter and 29% in the second quarter.
  • ESRT updated its full-year FFO guidance downward, from 85-89 cents per share to 75-79 cents per share.

Empire State Realty Trust (ESRT) has reported a net loss of 15 cents per share for the second quarter, primarily due to a significant decline in visitors to the iconic Empire State Building observation deck. The REIT announced a $166 million write-down in value associated with the attraction, which saw its net operating income (NOI) plummet by nearly half year-over-year, from $24 million to $12.4 million.

ESRT CEO Tony Malkin attributed the downturn to a decrease in international tourism and a reduction in participation in sightseeing pass programs, which are popular with budget-conscious international travelers. Visitor numbers to the 86th-floor deck fell by approximately 18% in the first quarter and 29% in the second quarter compared to the previous year. Malkin noted that recent visitor counts, following the World Cup, were predominantly domestic.

In response to these challenges, ESRT has updated its financial guidance. The company now forecasts the observation deck's NOI to be around $55 million, a reduction from the previous range of $87 million to $92 million. Consequently, ESRT's expected funds from operations (FFO) for the year has been lowered from 85-89 cents per share to 75-79 cents per share.

Despite the struggles of its observation deck, ESRT's core business of leasing office and retail space in New York City has shown improvement, with occupancy rates increasing to 89.4% at the end of June. The company has also been strategically shifting its portfolio towards a purely New York City focus and investing in multifamily properties and outer borough retail.

Meanwhile, competition in Manhattan's observation deck market has intensified with the opening of The Edge and Summit One Vanderbilt. Summit One Vanderbilt, operated by SL Green, reported more stable revenue and has not participated in discount-heavy sightseeing pass programs, maintaining higher ticket prices.

Frequently asked questions

ESRT reported a net loss of 15 cents per share in the second quarter and recorded a $166 million write-down in value for the observation deck.

The decline was attributed to a drop in international tourism and reduced participation in sightseeing pass programs, with visitor numbers falling 18% in Q1 and 29% in Q2 year-over-year.

The company cut its forecasted NOI for the observation deck from a range of $87M-$92M to a new midpoint of $55M and lowered its expected FFO for the year from 85-89 cents per share to 75-79 cents per share.

ESRT's core business of leasing NYC office and retail space has improved, with occupancy rising to 89.4%.

What Happens Next

01ESRT is re-evaluating its observatory business model and execution.
02The company is adjusting its advertising and online presence, including shifting focus to AI searches.
03ESRT is continuing to invest in its New York City portfolio, including multifamily and outer borough retail.

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Cadence

How It Developed

Empire State Realty Trust reported a net loss of 15 cents per share in the second quarter.
The REIT wrote down $166 million in value tied to the Empire State Building's observation deck.
Net operating income for the observation deck fell from $24 million to $12.4 million year-over-year.
ESRT attributed the decline to fewer international tourists and a drop in sightseeing pass participation.
Visitor numbers to the observatory decreased by approximately 18% and 29% in the first and second quarters, respectively.
ESRT updated its 2026 guidance, cutting the observation deck's forecasted NOI and the company's expected FFO for the year.
The company's core business of leasing office and retail space improved, with occupancy rising to 89.4%.

Sources

T1
Empire State Building Observation Deck Hemorrhaging Visitors, ValueBisnow

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