Key facts
- ServiceNow has implemented job cuts affecting several hundred employees.
- The layoffs are part of a global restructuring initiative by the company.
- A ServiceNow spokesperson confirmed the cuts represent a 'low single-digit' percentage of the total workforce.
- These reductions have occurred over several months this year.
- The company has also pursued significant acquisitions, including Armis and Veza, in the past year.
ServiceNow has cut several hundred jobs globally as part of a restructuring effort, reflecting broader pressures within the software industry. A company spokesperson indicated that a "low single-digit" percentage of its total workforce has been impacted over several months this year. Given that ServiceNow ended 2025 with 29,187 employees, these cuts likely amount to several hundred positions.
This move comes after CEO Bill McDermott had previously stated that ServiceNow aimed to maintain its existing head count through 2026. He has also been encouraging staff to reorganize workflows and adopt new technologies to enhance efficiency, serving as an example to the company's customers. The company has also completed significant acquisitions in the past year, including Armis and Veza, which may necessitate operational streamlining.