Key facts
- A couple found an intruder in their Travelodge room in Dundee after he was mistakenly given a key card.
- The man, wearing only shorts, left after about a minute of arguing over the room number.
A couple awoke to find a shirtless man in their Travelodge room in Dundee after he was mistakenly given a key card for their room. The man left after a brief argument, and Travelodge has apologized, stating security policies were not followed.
This incident highlights ongoing security concerns at Travelodge hotels regarding room access, potentially compromising guest safety and damaging the company's reputation. It underscores the critical importance of strict adherence to security protocols in the hospitality industry.
A couple from Buckie, Moray, experienced a frightening incident when they awoke to find a shirtless man in their Travelodge room in Dundee. Harry Grieve, 57, and Kim Hutchison, 60, reported that the man had been mistakenly given a key card for their room, believing it to be his. The man, who was wearing only shorts, left after a brief confrontation where the couple insisted it was their room and he was in the wrong one. The incident occurred at the Strathmore Avenue branch of Travelodge after 2 AM on Saturday, July 11. Grieve went to reception to seek answers but found no one there. The couple, who were visiting relatives, decided to cut their weekend short and return home. They later received a refund and a £100 voucher from Travelodge. The hotel chain apologized, stating that its room access security policies were not correctly followed and that staff at the Dundee hotel have been retrained. This incident is the latest in a series of similar room access issues reported at Travelodge hotels, including a case where a man was jailed for sexual assault after being given a key card and room number for a guest's room.