Key facts
- OpenAI has created a 'warroom' to investigate why users are depleting Codex credits faster than usual.
- The company suspects its abuse and fraud prevention systems may be incorrectly rate-limiting certain accounts.
- Engineering lead Thibault Sottiaux announced an across-the-board reset of user caps while the issue is investigated.
- Users on platforms like X reported reaching their limits much quicker than in previous weeks.
- OpenAI's status page indicated the impact appears limited and is being monitored.
OpenAI has initiated a "warroom" investigation into reports of users rapidly depleting their Codex credits, a coding AI agent. The company stated on its status page that some users' limits are "depleting faster than expected" and that this may be linked to its "abuse and fraud prevention systems incorrectly rate limiting certain accounts."
Thibault Sottiaux, engineering lead for OpenAI's Codex, announced on Sunday that the company had implemented an "across-the-board reset of user caps" while it investigates the matter. He stated on X that the Codex team was "combing through logs" to determine the cause of the increased usage drains, emphasizing that the company was taking the issue seriously.
Users across various platforms, including X, have shared their experiences of hitting Codex limits much faster than in previous weeks, even for similar tasks. One software engineer, Adam, noted that his $200 plan, which previously lasted a week, was depleted in a single day for two consecutive days, forcing him to use a reset for the first time.
OpenAI's status page also mentioned that the impact appears limited and that the situation is under continuous monitoring. Sottiaux further clarified that the reset was a "hard reset" for all users, including those who had banked multiple resets. He humorously noted that this week at OpenAI is designated as "RESET week."