Key facts
- McDonald's is testing an AI drive-thru system called 'ArchIQ'.
- The system is nicknamed 'Archy'.
- The technology is currently being tested at five US locations.
McDonald's is currently piloting a new artificial intelligence system designed for its drive-thru operations. The technology, internally nicknamed 'Archy,' is undergoing testing at five of the fast-food giant's locations within the United States. This initiative represents an effort to explore and potentially implement advanced AI solutions to enhance customer service and operational efficiency in its drive-thru channels.