AI platforms such as ChatGPT, Claude, and Perplexity are susceptible to account hacking, similar to other online services. TechCrunch has outlined methods for users to detect and prevent unauthorized access to their accounts on these platforms.
Security best practices include using unique passwords stored in a password manager and enabling multi-factor authentication (MFA). ChatGPT and Perplexity support MFA, while Claude uses an email-based login link system instead of traditional passwords.
To check for suspicious activity on ChatGPT, users can navigate to 'Settings' > 'Security and Login' > 'Active Sessions' to view logged-in devices and log out unrecognized ones. A password reset for ChatGPT involves logging out, clicking 'Forgot password,' and following an email verification process.
For Claude, users can find 'Active sessions' under 'Settings' > 'Account' to terminate any unrecognized logins. Since Claude does not use passwords, there is no password to change; users log in via a link sent to their email.
Perplexity does not display active sessions. Users concerned about unauthorized access should go to 'All settings' and select 'Sign out of all sessions.' Subsequently, logging back in requires entering an email address and a six-digit code or clicking a direct sign-in link.