Key facts
- Feedly experienced a week-long technical slowdown affecting its web app and paying users.
- The company attributed the slowdown to a bug related to the 'Mark as Read' feature.
- A fix for the bug was released on Friday, and the company is confirming its effectiveness.
- Feedly CEO Edwin Khodabakchian confirmed that RSS functionality remains a priority despite a pivot to AI.
- The Feedly Classic app was retired due to not meeting current iOS and Android requirements.
Feedly, a prominent RSS reader with 15 million users, has been experiencing significant technical issues for over a week, frustrating users and paying subscribers with a "unusably slow" web app. Some users also reported problems with the iOS app and the recent, unannounced shutdown of the Feedly Classic mobile app. Amid concerns about the company's focus on its core RSS customers due to its pivot towards AI-powered cyber threat intelligence, CEO Edwin Khodabakchian reassured TechCrunch that RSS functionality remains a priority. He attributed the web app slowdown to a bug related to the 'Mark as Read' feature on accounts with many folders, stating that a fix was released on Friday and is being confirmed. Khodabakchian also confirmed the retirement of the Feedly Classic app, which had only a few hundred active users, due to compatibility issues. He pledged to investigate reported problems with the main iOS app.